iPhone Duo Users Facing Common Display Issue
Recent reports from early adopters of Apple's first foldable device, the iPhone Duo, indicate a troubling trend: many users are experiencing damage to the inner display, which appears to be connected to a potential hinge malfunction. This issue has been widely discussed on platforms such as the dedicated iPhone Duo subreddit, where users share similar experiences.
Symptoms of the Hinge Malfunction
Users have noted that the hinge feels unusually stiff, requiring significant effort to open the device. As they push past this resistance, a popping or cracking sound is often heard, followed by the appearance of both a vertical line running down the center and a horizontal line extending from it on the right side of the screen. This pattern is consistent among multiple reports, raising concerns about the reliability of the device.
Timing of the Issue
The timeline for when users encounter this problem varies. Some individuals report the issue developing just hours after they began using their new device, while others experienced it after a few days. Importantly, many of these users state that they haven't altered the device or used it in a manner that could lead to such damage, with many having prior experience with foldable technology.
Apple's Response and Replacement Options
In light of these complaints, users have reached out to Apple and their respective carriers for assistance. Apple has indicated a willingness to replace affected devices; however, securing a replacement has proven challenging due to the limited availability of certain models, particularly the 1TB and 2TB variants, at the time of this writing. While it remains unclear whether this issue is widespread or confined to a specific batch of devices, the reported resistance in the hinge before the display damage occurs suggests that the hinge may be at fault.
If you are experiencing similar issues with your iPhone Duo, it is advisable to contact Apple support promptly to discuss your concerns and explore replacement options.
Source: https://www.gsmarena.com/early_iphone_duo_buyers_report_inner_display_damage_caused_by_a_potential_hinge_defect-news-75201.php
